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How to Hard Reset BlackBerry 9800 Torch
Remove and insert the battery into your phone.Press Power button until your handset is on.
if phone is not response then following step:-
Security wipe From the Settings Menu
Go to the device options.
Tap on Security and Privacy
select general settings.
choose menu keys.
Tap on Wipe Handheld.
Select the include third-party application check box to delete all third-party apps.
Now select Continue.
Then put in the word blackberry and select OK.
Then process should now begin to erase the data.