Nokia Asha 502 hard reset from the menu
How to reset Nokia Asha 502 from the menu
Go to Menu > Settings > Reset phone > Select Reset phone > Select OK.
Key in your Nokia Asha 502 security code: 12345 and tap the check mark. Your Nokia Asha phone will restart.
Restores your phone to its original state.
Restore original settings
If your phone is not working properly, you can reset some settings to their original values.
1 End all calls and connections.
2 Select Menu > Settings and Rest. fact. sett. > Settings only.
3 Enter the security code. The default Nokia security code is 12345
This does not affect documents or files stored on your phone.
After restoring the original settings, your phone switches off and then on again. This may take longer than usual.