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At very first step turn off the cell phone.
Now hold down Volume Up and Power button for a couple of second.
Then release held keys when an Androird icon appears on the phone’s screen.
Then press the Power button to enter Recovery Mode.
Press Volume Down to choose “wipe data/factory reset”, and then push the Volume Up button to confirm.
Select “Yes–delete all user data”. Use Volume Down button to scroll and Volume Up to select.
To restart the phone, select “reboot system now”.
You have done hard reset!